Frequently asked questions about Apartaments Kosidlo

Check-in is from 4:00 PM to 6:00 PM. Check-out is until 10:00 AM on the day of departure. If you are departing before 10:00 AM, you will be informed where to return the keys.

Normally, yes, but it's important to request it in advance so we can confirm each specific case.

If you arrive outside of business hours, we cannot guarantee in-person service after 8:00 PM. In that case, we will arrange a method for key collection.

No. The apartment cannot be occupied by more people than listed on the confirmation, even if the apartment has a higher capacity than the number of occupants. If you anticipate a larger occupancy, you must inform us in advance and pay any additional fees.

Yes, pets are allowed with prior notice and at an additional cost. One pet per accommodation is allowed; if you wish to bring more, please inquire beforehand. Pets must be supervised at all times and cannot be let loose on the premises.

• Ocean and Canada: about 3–4 minutes walk (approx. 250 m).
• Margarita, Sabina and Pinell: about 12–15 minutes on foot (approx. 1 km).

Yes. This accommodation is designed for relaxation, so we appreciate you respecting the quiet environment between 11:00 PM and 9:00 AM, avoiding noise and loud music.

The swimming pool is open from 10:00 to 20:00. It is a communal pool, there is no lifeguard, and its use is exclusively for guests of Apartaments Kosidlo.

The pool is located in Margarita, Sabina, and Pinell. Ocean and Canada guests can also access it by notifying reception upon arrival.

Yes. It is mandatory to leave the apartment in the same condition as you found it and to remove the trash before departure. If it is left in poor condition or very dirty, an extra charge of €100 will apply. Any damage will also be charged.

The beach is very close to all our apartments:

• Ocean and Canada: about 200 m away.
• Margarita, Sabina and Pinell: about 250 m.

Yeah.

• At Margarita, Sabina and Pinell we have free parking for bookings made through our website or directly.
• At Ocean and Canada, parking is paid, with limited spaces and always with prior booking.

Currently, none of our accommodations have air conditioning. We provide individual fans, and some accommodations also have a ceiling fan.

No. We do not offer food service, and no meals are included in the accommodation. Hygiene products such as shampoo or soap are also not provided.

No. We have a communal washing machine in each building. To use it, you must ask at reception, as there is an extra charge.

Sheets can be changed every 7 days and towels every 3 days. Additional changes are available at an extra cost. Linen and towels are not changed in the apartment: you must take the towels or linens you need changed to the laundry during the established hours, and they will be changed there.

If you leave early, no refund will be given.

If you fail to arrive and do not notify us in advance, the deposit will be forfeited. In addition, the remaining balance of the booking will be charged, and you will be recorded as a no-show.

Yes. We lend beach and pool towels. To borrow them, a deposit must be left, which is refunded when the towels are returned in good condition.

Yes. A deposit is required to confirm the booking, and the remaining balance is due upon arrival. Cancellation is free if made more than 14 days prior to arrival in most cases, except for bookings without free cancellation.

Check-in can be done online before arrival and is highly recommended, as checking in at the office incurs an extra charge and may involve waiting, especially during peak periods. The in-person part consists of key collection, which takes place at one of our offices depending on the accommodation booked.

No. The accommodation is provided clean upon arrival, and cleaning is done after your stay. There is no cleaning service during your stay, so upon departure, you must take out the rubbish and leave the apartment in good condition.